How nonprofits can build better relationships

Chris Brogan offers three big rules for your online presence

In the 8-minute video above, marketing icon Chris Brogan, co-author of “The Impact Equation,” “Google+ For Business” and “Trust Agents”, talks about three rules of the road that nonprofits should keep in mind when thinking about their online presence:

• How nonprofits can make good first impressions online – for instance, how do you get people to notice what you’re doing? how do people interact with the information you provide?

• How nonprofits can make donating, subscribing and volunteering easier for people (Chris says, “I am forever baffled by people who create a donation site and make it really hard to find the donate button.”

• How nonprofits can focus on two metrics that really matter.

Chris gives some insight into the business of nonprofits, why trust is a critical component in relationship building, and the importance of your organization’s online storefront.John Haydon delivers social web strategy solutions for “the quick, the smart, and the slightly manic.” Curious? Then visit the John Haydon blog, follow him on Twitter or leave a comment.